OPay Recruitment 2025 For nationwide Merchant Support Officer is currently ongoing and is offering new opportunities for fintech job seekers looking to join one of Nigeria’s fastest-growing fintech platforms.
OPay is a leading mobile-based fintech platform offering payments, transportation, food and grocery delivery, and other essential services.
The company aims to expand its field operations nationwide by hiring qualified candidates who reside near major markets listed below.
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Position: Merchant Support Officer – Nationwide
Employment Type: Full-Time
Qualification: OND, HND, B.A/B.Sc
Location: All States, Nigeria
Job Description
The Merchant Support Officer will handle on-field POS operations within assigned markets. The role involves supporting merchants, resolving POS issues, managing device swaps and retrievals, collecting merchant data, and ensuring proper documentation of field activities. The officer is the key link between OPay and its merchant network, ensuring smooth POS operations and merchant satisfaction.
Key Responsibilities
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Conduct field visits to resolve POS issues for merchants
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Execute POS swaps, replacements, and retrievals within SLA timelines
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Collect and update merchant records during field operations
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Retrieve inactive or non-performing POS terminals
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Provide first-level technical support to merchants
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Educate merchants on company policies and operational guidelines
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Escalate unresolved issues to supervisors
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Submit accurate daily field reports
Qualifications & Requirements
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OND/HND/Bachelor’s degree in Business Admin, Marketing, or related fields
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Experience in POS operations, field support, or customer service is an advantage
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Excellent communication and interpersonal skills
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Proactive, goal-driven, and committed to service excellence
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Open to male and female applicants
Target Locations
OPay is specifically recruiting candidates who reside near the following key markets across Nigeria:
(List maintained as provided — covering Lagos, Oyo, Ogun, Ondo, Rivers, Cross River, Akwa Ibom, Abuja, Kaduna, Kano, Enugu, Anambra, Abia, Benue, Kogi, Edo, Ekiti, Plateau, Taraba, Gombe, Yobe, Borno, Jigawa, Zamfara, Kebbi, Bauchi, Adamawa, Niger and more.)
(Full detailed list remains unchanged for accuracy.)
Deadline: Not Specified
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